About CMS

Since 1985, CMS Solutions (a division of CMS Communications, Inc.) has earned an industry wide reputation for delivering competitively priced high quality new and refurbished voice and data products, advanced VoIP and hybrid telephone systems and superior technical support.

About CMS

CMS is headquartered in St. Louis, Missouri and maintains a nationwide presence with direct sales and service offices in New York, New Jersey, Virginia, Maryland, Washington DC, Illinois, Missouri, Texas and California. CMS employs 160 industry professionals including manufacturer certified project managers, field engineers, system designers and end user trainers. CMS is privately held with solid financial backing and no debt.
CMS provides turnkey VoIP and hybrid telephone system solutions. CMS includes system and network design, project management, user training and customized post warranty support contracts. Our voice and data partners include:

  • ShoreTel – Pure IP Telephony Solutions – Orange Certified Partner
  • NEC – Hybrid IP and TDM Telephony Solutions
  • Ascom – WiFi Mobility Solutions
  • Technology For Business (TFB) – Contact Center IVR/CTI Solutions
  • Dell – Business Application Servers
  • Hewlett Packard – WAN and LAN Infrastructure Components
  • TDI/Wygant – IP Call Recording and Screen Capture Solutions
  • Oaisys – IP Call Recording and Screen Capture Solutions
  • VoicePrint (VPI) – Digital Recording and Screen Capture Solutions
  • Sonexis – Audio and Web Conferencing Solutions
  • VoSky – SIP Trunking and Business Skype Solutions
  • Syntellect – Enterprise Contact Center Solutions
  • Microsemi – In-Line Power Over Ethernet Solutions

CMS maintains over $2.0M of ready to ship new and refurbished voice and data components in our 45,000 square foot, state of the art repair and warehouse facility located in St. Louis, Missouri. CMS also provides board level repair services on all major telecom and data brands. CMS is a GSA schedule-holder for federal, state and local government customers. Our voice and data equipment suppliers include:

  • Avaya
  • Cisco
  • NEC
  • Nortel
  • Plantronics
  • Polycom
  • Siemens/Rolm
  • Toshiba

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CMS supports a diverse nationwide customer base including many Fortune 1000 companies:

  • Boeing
  • Crate & Barrel
  • Conoco Phillips
  • Harbor Freight
  • RehabCare Group
  • UPS
  • County of Santa Cruz
  • Hilton
  • Tellabs
  • Lockheed Martin
  • Olin
  • URS
  • Salvation Army
  • Verizon Federal
  • US Department of Defense
  • State of Nevada
  • Staples Office Centers
  • Geico Insurance Company
  • Dollar General Stores
  • Bally’s Resort and Casinos
  • Mellon Bank
  • Qwest Corporation
  • Honeywell
  • Air Liquide
  • US Steel
  • National Van Lines
  • Reliant Energy

Our professional affiliations and Accreditations include:

  • North American Telecommunications Dealers (NATD)
  • International Association of Telecommunications Dealers (IATD)
  • ShoreTel – World Class Customer Satisfaction Award 2009
  • ShoreTel – Certified Orange Partner 2009
  • NEC – Double Diamond Partner 2007, 2008 and 2009