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1 11, 2016

10 Ways – Improve Your Customers’ Experience

November 1st, 2016|

Business competition in today’s economy is fierce. Your customers expect the highest level of customer care and you and your staff need to be reachable, professional, and customer focused at all times –  no matter where you’re located. If that’s your business model, is your phone system serving you like you serve your customers? Use [...]

20 08, 2016

UC and Mobility in 2016

August 20th, 2016|

Business leaders and CIOs alike are believing more and more that Unified Communications is THE platform to increase mobility, productivity and collaboration; to improve flexibility; and to lower costs. In an article recently released from ShoreTel by Senior VP of Product, Eugenia Corrales, four predictions for Unified Communications in 2016 were made: 1) Mobility Drives [...]

22 07, 2016

Unified Communications Changes the Nature of Work

July 22nd, 2016|

In the 21st century, work is no longer a place you go, but a thing you do.  That’s the nature of the changing work place.  And your phone system needs to work with you – in multiple locations, with a mobile and growing staff, and a customer that demands high quality communications.  You do more.  [...]

21 05, 2016

A Phone System that Maximizes Your Control

May 21st, 2016|

You’ve realized that your current phone system is no longer working for your growing business.  So you do what any savvy business person does – you research your options. And you quickly comprehend that what you need is a phone system that will minimize disruptions to your business and integrate with your current custom applications, [...]

20 12, 2015

5 Signs You’re Ready To Upgrade To A Cloud Phone System

December 20th, 2015|

Growth – that most desirable of outcomes – can be a double-edged sword. As a company increases in size and becomes more complex, the systems and processes that once supported its workforce may begin to seem inadequate. Pressure points emerge: To accommodate more clients, you need to invest in more powerful business applications and tools. [...]

15 12, 2015

Do Employees Now Expect Unified Communications?

December 15th, 2015|

Management has its own (very good) reasons to deploy unified communications across the enterprise, including lower IT costs and the use of better collaboration tools. But have you considered whether your employees are also looking forward to adopting a new communications platform? Many executives, after all, worry that their employees dread any sort of change. [...]

12 10, 2015

ShoreTel’s Champion Partner Program Offers Greater Rewards

October 12th, 2015|

In a world where complexity often reigns, ShoreTel long ago made a commitment to simplicity. We’re constantly seeking ways to streamline not only our products, but our business, too. That’s why we’ve enhanced and simplified our award-winning partner program. Our new Champion Partner Program empowers our channel partners in several ways. It’s driven by a [...]