We’re hearing about big data for a reason: Many organizations believe it will be transformative for their business. In a survey last year, IDG found that 78 percent of IT decision-makers “agree or strongly agree that the collection and analysis of big data has the potential to fundamentally change the way their company does business [...]
Technology is changing rapidly. But, when it comes to Unified Communications and Collaboration (UCC), there are easy steps you can take to ensure your investments are primed for the long-run. No matter what tomorrow brings, here are six steps to follow to make the most of your UCC investment and ensure a better path forward [...]
This is an important time for our unified communications customers and the connections you make every day. The combination of Mitel & ShoreTel offers more opportunities and greater possibilities. We're powering connections that are brilliantly simple, together. Watch this video to find out why we’re stronger together.
Ottawa, Canada – September 25, 2017 – Mitel® (NASDAQ: MITL), a global leader in business communications, today announced the completion of its acquisition of ShoreTel. With this addition, Mitel has accelerated its move-to-the-cloud strategy, shifting into the #2 market share position for UCaaS (Unified Communications as a Service) globally* as customers worldwide look for cloud [...]
It makes sense that the technology you use in your office should enhance your ability to do business. That’s what technology does! Yet, the same technology that helped you to serve your clients better just 5 or 10 years ago, could now be hindering you and your staff. If you’re using an older legacy model, [...]
You might think, “My phone system is working, that’s all that really matters.” But in today’s business environment, that’s simply not true! Thinking all you need is a dial tone could be preventing your business from communicating effectively both internally AND externally. If you’re still using a legacy PBX system, your phones aren’t meeting the [...]
If you make money using the phone, then your phone system needs to be a business enabler – not an inhibitor. Your prospects must be able to reach you in a timely manner. Your customers need to be able to find you - whether you’re at the front desk, in a meeting, or outside the [...]
Business competition in today’s economy is fierce! What’s more, your customers expect the highest level of customer care. You and your staff need to be reachable, professional, and customer focused all the time – no matter where you are. But is your phone system serving you like you serve your customers? Use this checklist to [...]
You’ve realized your current phone system no longer meets your growing business needs. So, you do what any savvy business person does – you research your options. You know you need a phone system that will minimize disruptions and integrate with your current applications. You also want to control how you use, manage, and [...]
Forecasters Name Security a Top Concern 2017 Security Forecasts As technology continues to change at the rate of lightning speed, it’s no surprise cybersecurity is a growing concern. But according to 2017 technology trend forecasters, security isn’t just an increasing issue – it’s THE issue. Niel Nickolaisen, Chief Technology Officer at O.C. Tanner Co., forecasts [...]
