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Vonage Business Communications

Voice | Messaging | SMS | Video

Woman using a laptop and mobile phone

VOICE

A powerful business communications suite, right on your laptop or desktop computer.

The Vonage Business Communications (VBC) Desktop App unifies calling, messaging, video conferencing and CRM integrations into one integrated communications platform.  VBC empowers users to work from home, the office or on-the-go.

  • Maintain a single business identity when calling, texting or video conferencing.

  • Communicate your way with the calling, texting or video conferencing, virtually anytime, anywhere.

  • Play or read voicemails and even manage settings on the go.

  • Fully integrated with other business apps you can use on the go.

  • Sync business contacts between our desktop and mobile app.

Business VoIP Phones

Outfit your entire organization or complete your home office.  Add business desktop phones from Panasonic, Poly and Yealink or bring your own.

Yealink Phone for UCaaS

MESSAGING

VBC Team Messaging

Team Messaging is a work chat feature that allows your team to connect in real-time, from any device.  With Team Messaging, you can start or join group work chats, share files and media, send and receive messages from your office phone number, make voice calls and escalate to video with colleeagues - all from the VBC Desktop or Mobile App.

Advantages of VBC Team Messaging

Real-Time Communication

Staying on top of conversations is easy with VBC Team Messaging.  Use the instant messaging functionality so that you're always up to date on important conversations.

Enhanced Collaboration

VBC Team Messaging is built for productivity and collaboration. Effortlessly escalate to video with team members and work together in real-time.

Message on Any Device

With VBC Team Messaging, your team can stay connected across multiple devices.  Create a single, convenient channel for team messaging on desktop and mobile.

Work from Anywhere

Wherever you have access to the VBC App, you can stay connected with your team.  Easily message or even escalate to  video with colleagues from the office or remotely.

SMS

Business SMS and MMS

Send text and multimedia messages from your business phone number with Vonage.

SMS uses text messages to quickly and conveniently connect with customers.  Short, easily digestible text messages are perfect for a wide range of use cases - appointment reminders and scheduling, payment notifications, delivery updates, special offers, driving people to your website or to your social media feeds and much more.

MMS, or Multimedia Messaging Service, was built on the same technology as SMS, but it allows you to send rich content like images, videos, GIFs and audio.  With business MMS, you can enhance text messages to increase brand awareness, customer engagement and sales.

User SMS texting on a mobile phone

Benefits of SMS and MMS

  • Ease:  Reach your customers on their mobile devices.  Send and receive texts and multimedia files with customers and colleagues.
     

  • Consistency:  Maintain your business identity across devices when you text, send an MMS or make a call.  Vonage Business Communications empower users to communicate virtually anywhere, anytime.
     

  • Convenience:  Enjoy texting and sending MMS to and from U.S. and Canada numbers.
     

  • Compliance:  Ensure your business SMS number meets industry standards and regulations through a simple built-in workflow for 10DLC registration.

VIDEO

Woman doing a video meeting on her laptop

Vonage Meetings

A more secure and reliable video conferencing solution built into Vonage Business Communications (VBC) apps.

Vonage Meetings is available on Wndows and Mac via the Desktop app and/or iOS and Android devices via the VBC Mobile app.

Vonage Meetings is a powerful collaboration tool for up to 200 participants.

COLLABORATION

Bring your team in focus

Enjoy virtual group settings and keep large audiences engaged, face-to-face.

  • Speaker view brings the active speaker to the forefront of the discussion

  • Video thumbnails showcase all participants in a customizable view

  • Video-first experience that automatically adapts to meet the size of your meeting

  • Keep everyone engaged using Roundtable and Watch Together

  • Waiting Room allows the host to control when a participant joins the meeting

  • Signal "Be Right Back" when momentarily stepping out

CHOICE

Team up any way you dream up

Offer an intuitive collaboration solution across your organization.

  • Compatible with Google and Outlook calendar

  • Offer dedicated dial-in numbers from 60 countries

  • Initiate video conferencing from the VBC Desktop or Mobile App

  • Lock meetings to cap attendance or remove participants

  • Show active and inactive attendees

ALL IN ONE

A one-stop shop for your entire team

Empower meeting attendees to message and collaborate from a single user interface.

  • Chat among attendees

  • Whiteboard with up to 20 participants

  • Escalate to video from Team Messaging, SMS and Contacts

EASE OF USE

Make their participation unforgettable

Intuitive, simple functionality will have your employees celebrating.

  • Maintain privacy with Blurred and Virtual background

  • Emojis help gauge participants reaction

  • Easily record meetings to share with others

  • Utilize familiar keystroke shortcuts

Want to find out more?

Our Sales Representatives are eager to assist you!

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