Ottawa, Canada – September 25, 2017 – Mitel® (NASDAQ: MITL), a global leader in business communications, today announced the completion of its acquisition of ShoreTel. With this addition, Mitel has accelerated its move-to-the-cloud strategy, shifting into the #2 market share position for UCaaS (Unified Communications as a Service) globally* as customers worldwide look for cloud [...]
It makes sense that the technology you use in your office should enhance your ability to do business. That’s what technology does! Yet, the same technology that helped you to serve your clients better just 5 or 10 years ago, could now be hindering you and your staff. If you’re using an older legacy model, [...]
You might think, “My phone system is working, that’s all that really matters.” But in today’s business environment, that’s simply not true! Thinking all you need is a dial tone could be preventing your business from communicating effectively both internally AND externally. If you’re still using a legacy PBX system, your phones aren’t meeting the [...]
If you make money using the phone, then your phone system needs to be a business enabler – not an inhibitor. Your prospects must be able to reach you in a timely manner. Your customers need to be able to find you - whether you’re at the front desk, in a meeting, or outside the [...]
Business competition in today’s economy is fierce! What’s more, your customers expect the highest level of customer care. You and your staff need to be reachable, professional, and customer focused all the time – no matter where you are. But is your phone system serving you like you serve your customers? Use this checklist to [...]
You’ve realized your current phone system no longer meets your growing business needs. So, you do what any savvy business person does – you research your options. You know you need a phone system that will minimize disruptions and integrate with your current applications. You also want to control how you use, manage, and [...]
Forecasters Name Security a Top Concern 2017 Security Forecasts As technology continues to change at the rate of lightning speed, it’s no surprise cybersecurity is a growing concern. But according to 2017 technology trend forecasters, security isn’t just an increasing issue – it’s THE issue. Niel Nickolaisen, Chief Technology Officer at O.C. Tanner Co., forecasts [...]
So, you’re considering making the move, and you know your competitors may already be ahead of you; but did you know 74% of companies are already evaluating Unified Communications (UC) in the cloud? Additionally, 51% of companies plan to increase their cloud spending. It’s not just any cloud phone system that you need – you [...]
When was the last time you upgraded your phone system? 7 years ago? 10 years ago? Or was it so long ago you’re not quite sure? Your aging phone system may be costing more than you think. Not only do you have higher resource costs, higher maintenance costs, infrastructure costs – you also have outdated [...]
You’ve spent years building a rock solid, reliable, and secure communications framework. Your business environment today demands you continue to be smart about your IT investments, delivering the latest technologies within budget. A challenge you may be facing is how to maximize your current phone system while addressing demands for expansion and requests for additional features. [...]
